Research
Explore the Sapient Insights Group Research Center
Your go-to destination for unbiased, data-driven insights straight from the Voice of the Customer. Dive into our latest HR technology research, vendor rankings, thought leadership papers, podcast episodes, and upcoming events—all curated to help you lead with confidence and clarity.
Our ResearchTop 5 Vendor Ranking
Find out which vendors achieved the highest rankings across 14 system categories for small (SMB), medium (Mid-Mkt), and enterprise-size companies.
Check Out The HR Huddle Podcasts
Every week we huddle to discuss the latest news and happenings in the HR tech market in Spilling the Tea on HR Tech and we break down the messy stories that everyone in human resources has in HR, We have a Problem. So huddle up!
Latest News & Events
The Penultimate Year: Why “55 by 25” Is Just the Beginning
May 21, 2025
In 2021, Sapient Insights Group launched the “55 by 25” initiative with one clear goal: to ensure that by the year 2025, at least 55% of HR functions would be viewed as strategic contributors within their organizations.
Why You Outgrow Your HR Tech Strategy… and What to Do About It
May 16, 2025
At some point, every organization has the same realization: the HR technology strategy that once fit so well – carefully mapped, vendor-selected, and road mapped to the nth degree – no longer matches the way the business actually works.
The Return of The Apprentice: What a 16th Century Model Can Teach Us About 21st Century Workforce Strategy
May 9, 2025
The American labor market is caught in a tug-of-war between a call for skilled hands and the reality of reskilled minds, between modern solutions and ancient wisdom.
Nature’s Lessons
March 17, 2025
One of the greatest barriers to natural connection and collaboration can be communication. How many meetings have we sat through where nothing appears to be accomplished?
The Future of Careers, Skills & Pay: Enhancing Development and Mobility
March 14, 2025
The way organizations approach careers, skills, and pay is evolving rapidly. In our latest podcast, HR executive Bob Hanley and consultant Kim Nugent reflect on their experiences executing a broadband, competency-based pay pilot at Abbott Laboratories years ago.
Managing Workforce Morale Amid Legislative Change
February 21, 2025
We are thirty days into the new administration, and the regulatory landscape is rapidly shifting. Organizations are struggling to stay compliant and at the same time, ensure their workforce remains engaged, supported, and motivated.
27th Annual HR Systems Survey Report
For 27 years, our HR Systems Report has been the trusted source for HR leaders, analysts, and decision-makers navigating a rapidly changing tech landscape. Backed by insights from 6,000+ real-world users, across 60+ countries, it’s the most comprehensive look at what’s working—and what’s not—in today’s HR systems.
Read the Report HR Leaders TrustHR Technology Spending Outlooks For the Next 12 Months
Aggregate
SMB
Mid-Market
Enterprise
*To see the data values, rollover the individual graph points.
Average User Experience Scores: Voice of the Customer Ratings
HRMS Users Experience Scores
Time Management User Experience Scores
HR Service Delivery User Experience Scores
Learning User Experience Scores
Payroll User Experience Scores
Recruiting User Experience Scores
*To see the data values, rollover the individual graph points.
HR Technology Average Implementation Timelines In Months
Aggregate
SMB
Mid-Market
Enterprise
*To see the data values, rollover the individual graph points.
